Schedule Bots free up precious time Arranging a meeting between a likely candidate and a prospective employer can be a tedious and trying process, as any recruiter knows. The initial optimism of: “That’s great, I will arrange some time for you and the candidate to chat”, can be curdled by the seven calls and three…

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Instant access boosts customer service To be efficient, field agents need all relevant information at their fingertips. As this case study shows, automating access to information can improve efficiency and cut costs. A contact centre that required the team to manually access several systems and provide rapid feedback to the field was inefficient and prone…

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Bots deliver remarkable performance improvement Access to rapid insight sets organisations apart. For the professional services company, we worked for a typical two to three weeks time lag, waiting for a first view of their clients’ chart’ of accounts was just not quick enough. In what became a critical USP for their customers, our team…

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